Terms of Service

OVERVIEW

This website is operated by MelSyd (under the legal entity of MXD AUSTRALIA PTY LIMITED). Throughout the site, the terms “we”, “us” and “our” refer to MelSyd. MelSyd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary sources of information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 – PRODUCTS OR SERVICES

Certain products, such as our 100% Australian Sheepskin boots featuring Dual Cloud-Cushioning or ergonomic 30mm arch support technology, are available exclusively online through the website. These products are subject to return or exchange only according to our Refund & Exchange Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 7 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the intellectual property rights of others, including our specialized Dual Cloud-Cushioning and arch-support designs; (c) to submit false or misleading information.

SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. In no case shall MelSyd, our directors, officers, or our legal entity MXD AUSTRALIA PTY LIMITED be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the Service or any products procured using the Service.

SECTION 10 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless MelSyd and our parent, subsidiaries, affiliates, and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 11 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 12 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong SAR.

SECTION 13 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info_support@melsyd.com.

Our Business Information:
MXD AUSTRALIA PTY LIMITED 

RM A5, 7/F, Astoria Building, 34 Ashley Road, Tsim Sha Tsui, Hong Kong 

Phone: +852 4748 8175