Effective Date: January 30, 2026
Last Updated: January 30, 2026

Welcome to Melsyd (“we,” “us,” or “our”), accessible at www.melsyd.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website. This policy applies to all visitors residing in the United States.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the site immediately.

1、Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

• Name, email address, and phone number (e.g., when you fill out a contact form, subscribe to our newsletter, or create an account);
• Company name or job title (if applicable);
• Order or transaction details (if you make a purchase);
• Any other information you voluntarily share with us through communications.

1.2 Automatically Collected Information

When you visit our website, we or our service providers may automatically collect:

• IP address;
• Browser type, operating system, and device information;
• Pages visited, clickstream data, and timestamps;
• Information collected via cookies and similar tracking technologies (see Section 3).

2、How We Use Your Information

We use the information we collect for the following business purposes:

• To provide, operate, and maintain our website and services;
• To process your requests, orders, or subscriptions;
• To respond to your inquiries or support requests;
• To send service-related communications (e.g., order confirmations, security updates);
• To send marketing or promotional materials, where you have given consent;
• To analyze website traffic and user behavior to improve your experience;
• To detect, prevent, or address fraud, illegal activity, or violations of our terms;
• To comply with legal obligations or respond to lawful government requests.

3、Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

• Remember your preferences;
• Measure the effectiveness of advertising and content;
• Analyze website usage (e.g., through Google Analytics).

You can manage or disable cookies through your browser settings, though this may affect certain features of our website. For more information on managing cookies, please refer to your browser’s help documentation.

4、Sharing of Information

We do not sell your personal information. Under the California Consumer Privacy Act (CCPA/CPRA), “sell” includes sharing personal information for cross-context behavioral advertising—we do not engage in such practices.

We may disclose your information in the following circumstances:

• Service Providers: With trusted third parties who perform services on our behalf (e.g., hosting, email delivery, payment processing, analytics), under strict confidentiality obligations;
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, where your information may be transferred as part of the transaction;
• Legal Compliance: To comply with laws, regulations, subpoenas, or lawful government requests;
• Protection of Rights: To protect the safety, rights, property, or security of Melsyd, our users, or the public.

5、Your Privacy Rights (U.S. Residents)

Under applicable U.S. state privacy laws—including the California Consumer Privacy Act (CCPA/CPRA), Virginia VCDPA, Colorado CPA, and others—you may have the right to:

• Know what personal information we collect, use, and disclose;
• Access a copy of the personal information we have collected about you over the past 12 months;
• Request deletion of your personal information (subject to certain legal exceptions);
• Correct inaccurate personal information (in certain states);
• Opt out of certain processing activities, such as targeted advertising or profiling;
• Exercise these rights without discrimination, including no denial of goods or services.

How to Exercise Your Rights

To submit a verifiable request, please contact us at:
📧 Email: info_support@melsyd.com

We may ask you to verify your identity (e.g., by providing your email address or recent interaction details) to protect your privacy and security. We will respond to verified requests within 45 days, unless an extension is permitted by law.

Notice to California Residents:
You have the right to designate an authorized agent to exercise your CCPA rights on your behalf. We will not discriminate against you for exercising any of your CCPA rights.
We do not sell or share your personal information for cross-context behavioral advertising.

6、Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7、Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. Please contact us if you believe this has occurred.

8、Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Material changes will be communicated via a notice on our website or by other reasonable means.

9、Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance, please contact us:
MelSyd
📧 Email: info_support@melsyd.com.
California residents may also file a complaint with the California Attorney General’s Office at:
https://oag.ca.gov/contact/consumer-complaint-against-business-or-company